Welcome to the Institute!

What We Do

Since 1992, we have been transforming the relationship people have with conflict to improve their personal and
professional lives.

World-Class Online and In-Person Training in Negotiation and Conflict Resolution

Professional Services Including Mediation, Arbitration, Coaching and Facilitation

Peacebuilding, Research, and Conflict Interventions

How Can We Help?

We pride ourselves on professional and quality training and services and we look forward to engaging with you through one or more of our programs.

Looking to elevate your professional skills with expert advice and development tools?

  • Earn a Certificate: Pursue a certificate or professional designation in dispute resolution or negotiation. Explore our training section for programs that meet your career goals.
  • Conflict Coaching: Need personalized guidance? Connect with a conflict coach to navigate through conflict and negotiation scenarios.  Get in touch.

Seeking to enhance your expertise, distinguish yourself, or advance your skills?

  • Professional Designation: Discover CIIAN's professional practitioner designation and become an RPDR.
  • Advanced Training: Keep abreast of the latest in advanced mediation training
  • Partnership Opportunities: Enhance your service offerings and generate additional revenue by partnering with CIIAN. Reach out to learn more.
  • Coaching and Training: Experienced trainers, join our team as a coach or discover new training opportunities. Contact us.
  • Podcast: Tune into our podcast, Conflict, Power & Persuasion, for insightful discussions. Listen now.

Poorly managed conflict can create toxic work environments and severely impact the bottom line.

  • Learn about our Collaborative Solutions Program, providing discounted access to all of CIIAN's services, guiding your organization through even the toughest situations, so your team can stay focused and succeed.
  • Empower yourself, or your team, with dispute resolution or negotiation training.
  • Invest in conflict coaching sessions to empower your leaders.

Looking to gain experience and other opportunities to get involved?

Our associates can offer professional and affordable mediation, facilitation, arbitration and coaching services.  

  • Need a mediator?  Fill out our online intake form for a no-obligation assessment.
  • Empower yourself through one of our training programs in negotiation and conflict resolution.
  • Rely on the expertise of an experienced conflict coach to help guide you through challenging situations.

Self and Others

Learn more about our highly-acclaimed  online certificate program in Conflict Dynamics.

Become a Mediator!

Learn About CIIAN's World-Class Online Mediation Training

Requiring Mediation Services?

Experience CIIAN’s Expertise: Navigate your disputes with our seasoned mediators. Begin with our no-obligation assessment or connect directly.

Partial Client List