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Canadian international institute of applied negotiation

Mediation Services

Conflict touches every part of life — families, workplaces, communities, and organizations. Left unresolved, it drains time, money, and energy. With skilled mediation, it becomes an opportunity to restore relationships, reduce stress, and find a fair path forward.

At CIIAN, we’ve been guiding people through this process for over 30 years. As one of Canada’s most established conflict resolution institutes, we combine deep expertise with a practical, human approach.

Who We Work With

Families

Sibling, estate, and intergenerational disputes (note: we are currently not providing divorce or custody mediation).

Workplaces

Conflicts between staff, leadership, or unions, including multi-party disputes. Click to learn more about organizational conflict packages.

Organizations and Boards

Community associations, non-profits, and corporate governance issues.

Business and Partnerships

Contract disputes, partnerships, or commercial disagreements.

Individuals

Neighbour issues, consumer disputes, or other personal conflicts.

Community and Public Sector

Municipalities, Indigenous communities, and NGOs.

Why Choose CIIAN for Mediation?

Experience you can trust

For over three decades, we’ve helped families, workplaces, and communities resolve conflict constructively.

Leaders in the field

Our mediators don’t just practise — many also train and certify mediators internationally, setting standards for how mediation is taught and applied around the world.

Accessible and affordable

High-quality mediation delivered online or in person, with fair, transparent pricing that keeps resolution within reach.

Focused on people, not just outcomes

Disputes are stressful. We guide you through a respectful, efficient, and fair process that restores relationships.

As part of our commitment to lasting peace, CIIAN also offers eligible parties complimentary access to select training — equipping you with skills you can carry forward long after mediation.

Take the First Steps

Mediation can resolve disputes faster, more affordably, and with greater confidentiality than going to court — while helping preserve important relationships. Our intake form is the simplest way to begin. Share a few details about your situation, and our team will review whether CIIAN mediation is the right fit. There’s no obligation — just a first step toward resolution.

 

Still deciding if Mediation is Right for you?

Our comprehensive guide — Mediation, Explained — walks you through what to expect, how to prepare, and when it makes sense to mediate.

Prefer a Direct Conversation?

We understand that sometimes it's easier to discuss matters directly. If you'd rather speak in person, simply enter your email, and we'll reach out to you.