Hybrid program

CIIAN’s Hybrid Program offers an enhanced online learning experience.

"Self & Others" Hybrid Program

 The hybrid learning experience blends CIIAN’s highly acclaimed, online Certificate Program with private one-on-one sessions and personalized feedback from a professional coach. 

How it Works

The Full Package

Balancing the flexibility of self-placed, online learning with guided personal exercises and live experential learning, the hybrid package offers a comprehensive online learning experience. 

You get the best of both worlds.  Self-paced, online learning combined with one-on-one feedback provided by a CIIAN conflict coach that conveniently fits your busy schedule. 

 

What's Included

Conflict Dynamics and Strategies Certificate

Full access to CIIAN's highly-acclaimed Learning Module One: Self & Others

Professional Coaching

Work through the program one-on-one with a professional conflict coach.

Live Role-Playing Session

Participate in a live online role-playing simulation to hone your skills.

the Hybrid process

What to expect

Upon enrollment, you’ll receive instant access to Learning Module One, CIIAN’s highly-acclaimed online certificate program.  You’ll then be assigned a professional coach that will work through the program with you.  We’ve scoured the globe for the the best coaches in the world that have a wide range of expertise (i.e. ADR practitioners, executive coaches, life coaches, negotiation experts, HR coaches etc.).  

At the start of the program, you’ll also provide a conflict scenario that will be used as a case study.  As you progress through the program, you’ll apply the lessons to your case study.  Your coach will provide feedback which will help you extract personal insights and tips on how to effectively apply the tools.

Once the course materials are completed, you’ll schedule a a one-hour, online private coaching session.  In this session you can discuss the course materials, receive personalized coaching advice, and/or learn how to properly prepare for a negotiation/dispute as you make preparations for your role-playing simulation.

Next, through a 1.5 hour online role-playing simulation, you’ll be able to put your skills to the test in a safe and controlled environment.  You’ll work through a conflict/negotiation role-play with an actor provided by CIIAN and will receive constructive feedback from your coach.

At the end of the Hybrid Program you’ll have not only gained a wealth of knowledge about conflict and the dispute resolution process, but critical personal insights provided by your coach on how you can most effectively approach and resolve conflicts.  

Participants will receive a certificate in “Conflict Dynamics and Strategies” issued by the Canadian International Institute of Applied Negotiation.      

 

We Guarantee your Satisfaction!

 These methods are tried-and-tested so we have a high degree of confidence in our offerings; however, if you feel the course quality and content are not meeting your expectations, then we will offer you a 100% refund.*

Gain Essential Professional Development Skills

For qualified programs, earn 11 hours in continuing professional development credits including:

7 Hours Video Content Lessons

1.5 Hours Course Exercises with Coach Feedback

1 Hour  One-On-One Session with Coach

1.5 Hours Live Role-playing with Coach Feedback

CIIAN’s hybrid “Self and Others” course presents a cutting-edge method of conflict resolution that will better equip you to navigate conflict while also providing ample opportunity for self-discovery and personal reflection.     

Since 1992 we’ve been teaching professionals from all around the globe the essential skills of preventing and harnessing conflict to transform it from a destructive force to a tool for growth. 

Join hundreds of others who’ve taken conflict resolution training with us!