Negotiation in Action
Services
Applied Negotiation
Every day, we negotiate—whether it’s navigating conflict, securing a deal, or making crucial decisions. At CIIAN, we apply negotiation to work for you. Our services help you overcome obstacles, reach agreements, and move forward with confidence.
For over 30 years, CIIAN has been a leader in the field of conflict resolution, specializing in mediations, conflict intervention, and the design of customized solutions. We’ve been instrumental in integrating alternative dispute resolution (ADR) into the fabric of Canadian systems. Operating through an associate model, we draw on a wide range of expertise to deliver tailored services that meet the unique needs of each client.
Services
- Mediation: Resolve disputes efficiently with our expert mediation services. Whether it’s a straightforward two-party workplace conflict or a complex multiparty, multi-issue dispute, we guide all parties toward mutually agreeable solutions. Our approach restores relationships and ensures a fair outcome for everyone involved. Start the Mediation Process
- Facilitation: For complex projects and critical decisions, having an external facilitator can make all the difference. Our facilitation services help manage difficult conversations, keep discussions productive, and ensure that every voice is heard. By providing a neutral perspective, we help your team navigate through challenging issues to reach effective and collaborative outcomes.
- Negotiation Consulting: Negotiations can be more challenging than they initially appear, and it’s often not realized how much better a deal can be reached with external support. Our negotiation consulting services guide you from the initial planning stages through to the final agreement. We offer tailored advice and strategies that help you achieve the best possible outcomes, whether in high-stakes negotiations or everyday business deals.
- Organizational Development and Systems Design: Transform your organization into a conflict-resilient environment with CIIAN’s comprehensive organizational development services. We specialize in assessing current challenges, designing custom interventions, and creating systems that internalize dispute resolution processes. Our approach includes developing policies, processes, and structures that foster collaboration and prevent conflicts. Explore Custom Solutions
- Training & Capacity Building: Empower yourself or your team with the skills they need to manage conflict effectively. We offer both off-the-shelf and customized training programs, grounded in the latest research and best practices. Our training covers a range of topics, from basic conflict management techniques to advanced mediation and negotiation strategies. Visit Our Training Page
- Conflict and Negotiation Coaching: Receive personalized coaching to enhance your conflict management and negotiation skills. Our coaching services empower leaders and teams to handle complex situations with confidence, helping them develop the insights and techniques needed to navigate even the most challenging conflicts.
- Consulting Services: Receive expert guidance tailored to your organization’s unique needs. At CIIAN, we offer a wide range of consulting services, including research and analysis, situational assessments, strategic planning, and the development of customized interventions. Our goal is to provide you with the insights and tools necessary to effectively manage conflict, enhance collaboration, navigate complex decisions, and align strategies with your organizational goals.
- International Initiatives: CIIAN has been active on the international front through various peacebuilding projects. Our global expertise allows us to support organizations and communities worldwide in achieving sustainable peace and conflict resolution.
Learn More About Our International Work
Looking for a Turnkey Integration of CIIAN Services?
Discover how our Collaborative Solutions Program (CSP) can provide a comprehensive, on-demand integration of CIIAN’s mediation, facilitation, and training services into your organization. Whether you’re dealing with complex conflicts or looking to build a resilient, collaborative culture, the CSP offers the expertise and support you need.