workplace solutions
Building Capacity and Resolving Conflict
Conflict and negotiation shape every workplace. For over 30 years, CIIAN has been a trusted provider of training and services for organizations, helping leaders and teams prevent disputes, build stronger skills, and resolve challenges fairly.
How We Help Organizations
Services
Workplace and inter-organizational mediation (harassment, team, vendor/partner, board/community etc.)
Independent investigations
Facilitation for boards, teams, multi-party or community processes
Negotiation coaching for leaders and managers
Negotiation consulting and deal support (strategy, playbooks, shadow negotiation)
Conflict systems analysis and design
Training
Off-the-shelf courses in conflict, negotiation, and mediation – cost-effective in bulk
Custom programs built around your context, from frontline de-escalation to advanced mediation for HR and leadership
Blended packages that combine foundational courses with tailored modules
Leadership negotiation intensives and applied simulations to build high-level skills
Options for Indigenous, public sector, corporate, and NGO contexts
Explore our full Training Catalogue
Integrated Training and Services
Some workplaces need more than one-off help. CIIAN's CSP program combines services and training into a single partnership; ensuring you have expert support for conflicts as they arise, and the capacity-building to prevent them in the future.
Why CIIAN?
Professional Recognition
Many of our courses lead to accredited professional designations, including IMI Certified Mediator status - a clear career benefit for employees.
Flexible and Cost Effective
Choose from ready-made programs with bulk discounts or highly customised solutions built around your context.
Practical Services and Coaching
From one-off mediations to executive coaching and investigations, we deliver solutions leaders can use immediately when challenges arise.
Meaningful Recognition
Every training includes a CIIAN certificate, giving your staff credentials they can use and your organization added credibility.
Trusted Across Sectors
From small teams to large organisations, corporate to Indigenous, public sector to NGOs, CIIAN adapts to fit.
Breadth of Expertise
Our associates bring diverse professional backgrounds and decades of real-world conflict and negotiation experience.
The Costs of Getting it Wrong
Employee Wellbeing
Unresolved conflict increases stress, absenteeism, and health-related costs.
Breakdowns in Communication
Poor dialogue and weak negotiation create errors, delays, and mistrust.
Lost Value in Negotiation
When deals or agreements aren’t handled well, organizations leave value on the table and can damage key relationships.
Productivity and Retention
Low morale, turnover, and stalled projects cost time, talent, and growth.
Let's talk about your workplace needs.
Reach out and let’s find the right solution for your organization.
Partial Client List
