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Potentiall Violent Environments ImageEffective Early Response is the prompt mobilization of a team of experienced professionals to stabilize an environment and design and manage a process for transition to full recovery and renewal. This applies in the international sphere in conflict and violence prevention as part of a long-term commitment to building peace, to domestic situations such as emerging internal conflicts in race relations and environmental disputes, and to potential or actual incidents of violence in schools, workplaces, and communities.

How the ER Unit Works

There are several environments and situations which could quickly become violent if preventive actions are not taken.

Unresolved land claims, highly-charged environmental disputes, troubled inner city schools and fragile countries each have a unique mix of triggering factors that need to be identified and addressed. The ER Unit follows a simple four-stage model to deliver an integrated, customized intervention. Assistance and support is provided at any stage should violence have broken out.


4 stage intervention model

Some of the main services the ER Unit provides are:

Early Assessment Using an Holistic Framework

  • Situational Analysis
  • Managing internal and external communications, rumor control, media relations
  • Identifying latent and manifest triggers for violence
  • Identifying existing structures, actors and factors that support stability
  • Identifying key power dynamics
  • Conducting a Force Field Analysis
  • Designing a Full Intervention

Crisis Management

  • Mobilizing and integrating security measures
  • Shuttle diplomacy between opposing sides
  • Mediation and/or negotiation to end violence
  • Dialogues to bridge differences
  • Ongoing advocacy and action to support stability
  • Crisis debriefing

Transition Management

  • Post-incident trauma recovery services
  • Reconciliation activities, both individual and institutional
  • Building support networks
  • Dispute resolution system design and services

Recovery and Renewal

  • Consolidating Values and Visions
  • Building consensus on Strategic Goals and Plans
  • Building Capacity through Training  and Coaching
  • Identifying lessons learned for the client

Effective Early Response requires the following key elements:

  • prompt mobilization to any place in the world
  • a team of experienced professionals from several key disciplines
  • comprehensive analysis of conflict and violence
  • sound judgment
  • ability to earn and retain trust
  • non partisanship
  • operational capability
  • staying power
  • connection to back-up resources
  • ability to advocate for proper resources to create a secure environment
The CIIAN Advantage
The CIIAN Advantage

Two new ER courses are currently under development:

  • Intervention Techniques For First Responders to Incidents of Possible or Actual Violence
  • Creating Institutional Plans to Mitigate Against the Threat of Violence
  • Contact Us

    Please contact us to discuss contracting arrangements with the ER Unit.

    Click here for CIIAN contact details