CONFLICT MANAGEMENT SKILLS FOR NURSES and HEALTHCARE WORKERS  

Your Safety and Security is a Top Priority!
EARN A CERTIFICATE IN CONFLICT MANAGEMENT SKILLS

While providing the best client care to your patients is one of your main priorities, you can’t do your job if your safety is threatened. Violence against healthcare workers is a chronic and widespread problem. You need to make your personal safety and security a top priority! 

Designed for busy professionals!

CIIAN’s Conflict Management Skills for Nurses and Healthcare Workers course is delivered entirely online and is self-paced meaning you can earn the certificate while still working! How to identify threats and monitor risks in your workplace:

  • How to maintain a high degree of situational awareness
  • How to diagnose and address the root causes of violence
  • How to verbally de-escalate conflicts
Costs and registration

Upon receipt of the registration fees you’ll receive a link to the course manual and instructions on how to access the course content online. Upon successful completion of the final quiz you’ll be awarded a certificate. 

This 1.5 hour course is conveniently priced at $99.99 + applicable taxes. A 10% discount is available if 3 or more people from the same organization register.

Email us for more details or to register ciian@ciian.org.

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